Introduction
Customer retention is among the must-do things for any
business to perform excellently. Dr Moe Pisciottano attributes the greater part of his success to the fact that he
has ideal strategies to retain his customer’s. This is the main aim for most of
the novice chiropractors around. Sadly, majority of the Mechanical Motion Therapy physicians do not understand why they
should have good customer retention tactics. Perhaps you should go through the
following reasons in case you are part of the majority.
·
To uphold performance of your business
Whether you are a novice chiropractor or have been operating
business for a couple of years, you really need your old customers. These are
the ones that ensure that your performance doesn’t deteriorate for the reasons
such as loss of customers.
·
To ensure stability in returns
There is nothing as frustrating as making massive profit
today, but no profit tomorrow. This is due to happen when you lack consistent
customers for your sanatorium. For the sake of ensuring that you have a
consistency in terms of profit, consider fostering customer loyalty.
·
To create more leads
The majority of new customers that keep coming are due to
recommendation by the old and frequent customers. Maintaining peaceful customer
relations with the old patients gives new customers reasons to keep coming. As
a matter of fact, Dr Maurice Pisciottano
has found out that his loyal customers have played a major role in attracting
more patients to his clinic.
·
To establish authenticity
Truly speaking, customers prefer seeking services from firms
that are already well known. Authenticity is achieved through creation of
long-term relationship with the old customers. The good thing is that once the
desired level of authenticity is achieved, success automatically follows.
Reading through the above effects of customer retention, it
is evident that maintenance of old customers equals to a successful career in Mechanical Motion Therapy.
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