Dr Moe Pisciottano has been through a number of
challenges especially when it is about retaining customers. However, he finds
it worth striving harder you maintain the old customers as he understands that
the maintenance of customers equals to success of business. Good thing, there
are a number of tips on how he has managed to handle these challenges.
ü Be
the best
In the Mechanical Motion Therapy treatment today, it would
be correct to say that Dr Maurice Pisciottano is the best if not among
the best. He has outstanding treatment techniques to enable him to be singled
out from the crowd. For instance, his great discovery of the Pro Adjuster
machine was aimed in making him different from every other chiropractor. This
has helped him to retain majority of his customers.
ü Establishing
anticipatory solution
It is always wise to look for solutions to foreseen problems
just before they come. This will help you to avoid losing customers as a result
of upcoming problems. Eventually, you can retain all the customers you had at
the start. This can be achieved in several ways
a)
forewarn
customers about delay
This will prepare your customers psychologically hence
enabling them to prepare early enough. It is an indication that you care about
them.
b)
system
alerting customer's when the invoice is due
Instead of waiting until the last minute in order to rush
customers to clear their bills, it is always good to have a way of alerting
them early. This gives them time to get prepared.
ü Automation
system to minimize downtime seasons
In case your business is running on an automatically
generated system, odds are that it may fail due to reasons such as power. This
will mean a downtime has set in. Having a manual alternative is therefore important.
It helps you to prevent loss of customer's at that season. Remember customers
are easily gullible and may leave for good.
Finally, build strong relationships through social media.
This has enabled Dr Pisciottano to get over the challenges that come by.
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