Dr Maurice Pisciottano : Contribution of customer retention to business development

The Philosophy of Patient Retention is among the strongholds that Dr Moe Pisciottano has used in both his coaching company Grow with Dr Moe as well as his clinics. Indeed it is a strategy that he can recommend to any business person that is looking forward to making a continuous progress in terms of performance. Perhaps looking at the following benefits that Dr Moe has enjoyed will give you more reasons to maintain your customers. 

·         Upholds the performance of business 

Clearly, a good progress in business is signaled by a continuous improvement. This is only possible if you are able to maintain virtually every customer that walks into your Mechanical Motion Therapy clinic. That way, it is easy to predict the returns you expect within a given span of time. This is different from when you have unpredictable customers that only come once in a while. 

·         Creates more leads

Clearly, every customer that comes to your business is a referred customer. This is among the things that most business people find difficult to believe. Therefore, it goes without saying that the moment you have frequent customers, you are increasing chances of having new patients who have been recommended to you. 

·         Makes it easier to follow calendar of events

Clearly, your usual customers are the only people that understand what is done when. Hence, you have a lesser task as you may not have to keep informing people who have no idea about your events about your annual activities. Everything follows just as a routine making it both easy and a  fun activity for you. At such, your customers are always eager and willing to be part of the activities that are ongoing. 

Dr Maurice Pisciottano says that he finds it fun to keep celebrating the anniversary of his chiropractic career with the same people he started off with. It gives him pride and satisfaction.