The essence of having your customer or patient stick around you all along means is of a very high importance to you as a business owner. For this reason it’s of a big deal to have yourself strategies to keep them on toes such that you are always updated on what they would want. A chiropractor should be well equipped to have customers gain their trust for the results. Based on the story of the Dr Moe Pisciottano we can already tell how much we should take the issue seriously. We are going to discuss methods that can help to retain your patients:
1. Use of retention strategies
One method of retaining patients is through the use of retention strategies. A strategy refers to a well planned way of solving a problem that has been thought through and tested to ensure that every loophole is sealed and possible challenges thought through. Possible strategies include follow-up programs, developing a personal relationship with patient, quality service delivery etc.
2. Adoption of retention tools
Retention tools refer to implements that a chiropractor can adopt to retain patients. Tools are used to make work easier hence any activity, program or system adopted in the chiropractic facility to make the delivery of services easier is a tool. Examples of such tools include a revisit scheduling plan, patient retention system etc
3. Applying retention techniques
Techniques refer to the way of doing things or performing a given task using a scientific or artistic skill. It is the ability to do something using an acquired skill, talent or gift. To become an Elite Adjuster you have possess the technical skills of a professional chiropractor. Using retention techniques adds trust and confidence to your patient. This means that you understand everything pertaining your work to enable you offer quality services.
It’s just important to note how good it could be to have a number of customers believing in your services and bringing you more, says Dr Maurice Pisciottano.
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